Welcome to Avantikam! This Privacy Policy describes how Avantikam ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit or make a purchase from avantikam.com (the "Site") or otherwise interact with us.

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We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

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1. Information We Collect

We collect information about you in various ways when you use our Site. This includes:

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• Information You Give Us:

  • Account & Order Details: When you create an account or place an order, we collect information like your name, email, password, phone number, and shipping/billing addresses.

  • Payment Information: We collect payment details to process your orders, though this information is securely handled by our third-party payment processors and not stored by us.

  • Communications & Submissions: We collect information you provide when you contact us (e.g., email content), subscribe to our newsletter (your email address), or submit reviews.

• Information We Collect Automatically:

  • Usage & Device Data: When you visit our Site, we automatically log technical information such as your IP address, browser type, device information, pages visited, and how you interact with our Site.

  • Cookies & Similar Technologies: We use cookies and similar tracking technologies to operate and improve our Site, remember your preferences, analyze site traffic, personalize content, and for marketing. You can manage cookie preferences through your browser settings, though some Site features may not function correctly if cookies are disabled.

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2. How We Use Your Information

We use the information we collect for various purposes, including:

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• To Provide and Maintain Our Service:

  • To process and fulfill your orders, including managing payments, shipping, and returns.

  • To create and manage your account.

  • To provide customer support and respond to your inquiries.

• To Improve and Personalize Our Service:

  • To understand how users interact with our Site and improve its functionality and user experience.

  • To personalize your experience on our Site, such as showing you products that may interest you.

• For Communication:

  • To communicate with you about your orders, account, or any inquiries.

  • To send you marketing and promotional communications (such as newsletters, special offers, and new product announcements), if you have opted-in to receive them. You can opt-out of these communications at any time.

• For Security and Fraud Prevention:

  • To detect, prevent, and address technical issues, fraud, or other illegal activities.

  • To protect the rights, property, or safety of Avantikam, our customers, or others.

• For Legal Compliance:

  • To comply with applicable laws, regulations, legal processes, or governmental requests.

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3. How We Share Your Information

We do not sell your personal information. We may share your personal information in the following limited circumstances:

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• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processors (e.g., Razorpay, PayPal, Stripe) to securely process your payments.

  • Shipping and logistics partners to deliver your orders.

  • Email marketing services to send newsletters and marketing communications (if you've opted-in).

  • Website hosting and analytics providers (e.g., Google Analytics) to help us understand and improve our Site.
    These service providers are obligated to protect your information and are not permitted to use your personal information for any other purpose.

• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:

  • Comply with a legal obligation.

  • Protect and defend the rights or property of Avantikam.

  • Prevent or investigate possible wrongdoing in connection with the Service.

  • Protect the personal safety of users of the Service or the public.

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4. Cookies and Tracking Technologies

We use cookies and similar technologies for purposes such as:

• Remembering your preferences and settings.

• Keeping you logged in.

• Understanding how our Site is used.

• Personalizing content and advertisements.

• Ensuring the security of our Site.

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, if you do so, some features of our Site may not function properly.

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5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements, unless and until you ask us to delete this information

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6. Your Rights and Choices

If you are an European Economic Area (EEA) resident: Under GDPR, you have the right to access, correct, update, or request deletion of your personal information. You may also object to or restrict certain processing. We process your information to fulfill contracts (like your orders) or for our legitimate business interests. Please note your information will be transferred outside the EEA, including to India.

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7. Behavioural Advertising
As detailed above, we utilize your Personal Information to deliver targeted advertisements or marketing communications that we believe align with your interests. The goal is to make our promotional content more relevant to you. For further insight into how targeted advertising functions, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work."

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8. Links to Other Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

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9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us by email support@avantikam.com